Commercial prospecting consists in seeking out and identifying prospects to turn them into real customers.
The main objectives are :
Cold calling enables direct interaction with prospects. To optimize this method, it is essential to :
Visiting customers in person establishes human contact and builds trust. This technique is particularly effective for :
Taking part in trade shows enables you to meet a large number of prospects in a short space of time. These events are ideal for :
Sending targeted e-mails can have an impact on the relationship with identified prospects. For a successful emailing campaign:
SMS has a 95% open rate, so you can reach your prospects quickly. Its effectiveness is based on :
Social networks (LinkedIn, Twitter, Facebook) are powerful channels for prospecting. A good strategy is based on :
Creating quality content on a blog or website is a natural way of attracting prospects through search engine optimization (SEO).
Set precise, measurable objectives to guide your prospecting strategy.
Build personas to better understand prospects' needs and expectations.
Gather all relevant information on your prospects in a regularly updated database.
Choose the most appropriate channels and determine an action schedule.
Use an effective sales pitch and practice active listening.
Analyze performance to optimize future prospecting actions.
To increase efficiency, several tools are essential:
Sales prospecting relies on a combination of analog and digital techniques. The key is to adapt your strategy to your sector of activity and your targets, in order to maximize your conversion rate.